In-house Training
In-house Training
We offer in-house training, where we bring training to your own facility to keep your team intact i.e saving your staff time away from the office and other costs thereof.
CSPA’s in-company training programs can be delivered to clients anywhere in Zimbabwe. Each program is run “in-house” at a venue of the client’s choice. The structures, level, pace, and timing of CSPA’s in-house programs are planned according to the needs of the individual organization. We can design and deliver half, one, two, or three-day programs at the request of the client. Please find below a list of some of our in-company training programs.
Getting Started with
Customer Service
Professionalism
Proven Strategies
for Handling Customer
complaints
Projecting
Professionalism on the
Telephone
